Defending WebObjects’ Honour
Today on Backup Brain, Dori Smith said:
Thanks for the high regards Dori. B-)
But Dori... you didn't try very hard. At the bottom of the document on kbase.info.apple.com is a form, "Email this document". I sent myself the document. Right at the top of the document is:
Link to original article: PowerBook and iBook: Resetting Power Manager
Note the URL: http://www.info.apple.com/kbnum/n14449 ... it redirected me to http://docs.info.apple.com/article.html?artnum=14449 . Both are perfectly linkable directly. And it could have been if it was a WO URL too.
something like:
http:\//kbase.info.apple.com/cgi-bin/ WebObjects/kbase.woa/wa/showDocument?artnum=14449
(I just made that URL up, it doesn't work...)
The problem isn't WebObjects, it's whoever did the design of the support site. There's no reason why a WO site can't have bookmarkable links... none whatsoever. Hopefully Apple will just program their kbase app properly so it exposes a direct link to documents without the email step.
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January 17th, 2002 - 20:30
Hopefully Apple will just program their kbase app properly so it exposes a direct link to documents without the email step.
And their store, and their job postings, etc.
A system that’s set up so that I can’t simply grab and post links that say “Hey, check out the BTO options on this machine!” or email links to friends that say “Hey, check out this job!” is useless, imo.
Given that nowhere on Apple’s site is it possible to bookmark a WO page, and there’s so many reasons why they should have static URL’s, I assumed that it couldn’t be done.
Which makes me wonder: how many other people have used Apple’s site as a guide to what’s possible with WO–and have therefore rejected it?
But thanks for the info: my opinion of WO has gone up, and my opinion of everyone who works on Apple’s Web site has gone down. I’d assumed that it was a limitation of the tool. If it’s not, than that means that they’re all incompetent. I think I liked it better the other way <g>.
Dori
Backup Brain
January 17th, 2002 - 23:09
On 1/17/02 20:04, “Jim Roepcke” <jim@roepcke.com> wrote:
> something like:
>
> http://kbase.info.apple.com/cgi-bin/WebObjects/kbase.woa/wa/showDocument?artnu
> m=14449
>
> (I just made that URL up, it doesn’t work…)
This one works:
http://kbase.info.apple.com/cgi-bin/WebObjects/kbase.woa/wa/query?type=id&va
l=14449
Tim
January 18th, 2002 - 00:39
On 1/17/02 20:36, “Dori Smith” <dori@chalcedony.com> wrote:
> But thanks for the info: my opinion of WO has gone up, and my opinion of
> everyone who works on Apple’s Web site has gone down. I’d assumed that it was
> a limitation of the tool. If it’s not, than that means that they’re all
> incompetent. I think I liked it better the other way <g>.
Apple’s Kbase.info.apple.com is not developed by Apple employees. It is
developed and hosted by a company called Kanisa http://www.kanisa.com/ . Not
sure if the blame still falls on Apple’s employees or not though.
Tim
January 19th, 2002 - 14:45
Did the same folks also code the store and the job postings? (two other areas on Apple’s site where I’ve also complained about this same lack of functionality).
If not, it’s Apple’s responsibility. If so, well, imo, that’s enough places that Apple should have paid attention to an overall bad implementation plan.
So either way, it’s Apple’s responsibility, imo.